Employment Opportunities

JOB SUMMARY
The purpose of this position is to sell new and/or used vehicles for Camelback Toyota. You will need to utilize strong customer service skills combined with the 12 Steps to Successful Selling Classes which are paid for by the dealership.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Promptly greet customers in a courteous and friendly manner and determine specifics of vehicle desired.
  
• Build rapport and common ground with customers.
  
• Be committed to guaranteeing satisfaction to all customers, realizing that business is built on customer satisfaction.
  
• Be pro-active in learning all Toyota products to guarantee your success in providing a "world-renowned" product presentation and demonstration.
  
• Be aware of the competition's products and marketing strategies. Work every deal using the 12 Steps to Successful Selling. Develop negotiating skills required to close a sales transaction to make reasonable profit.
  
• Prospect for clients by telephone, e-mail, customer referrals, friends, or personal contacts
  
• Introduce customers to the Service Department and emphasize the quality and availability of services or repairs available to properly maintain their vehicle.
  
• Maintain an owner follow-up system to encourage repeat business and make the owner conscious of the salesperson to encourage leads and prospects.
• Create and establish personal sales and career advancement goals with the help of the sales management team
  

Requirements for these positions: Must be 18 years of age or older Valid driver's license with an acceptable driving record Willing to submit to pre-employment drug screening and background check Able to work evening and weekends and varying shifts Basic computer skills helpful.

JOB SUMMARY
The role of the Internet Sales Associate is to respond effectively to all internet-sourced vehicle inquires that come to the dealership via email or incoming calls. The goal of the Internet Sales Associate is to response, set an appointment, meet and sell, all while maintaining excellent customer service and optimizing profit.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Sell new and used vehicles to Internet sourced customers.
• Initiate customer contact with at least 80% of unique leads received, using personalized emails.
• Meet with all Internet appointments personally and close 80% of those appointments.
• Actively pursue short term and long-term email/phone follow-up with customers that have not purchased.
• Become an expert at reporting and tracking your efforts utilizing Dealer Socket (Customer Retention Management tool)
• Maintain Toyota "Green" standard on the Customer Satisfaction Survey.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Process customers with their final purchase or lease transaction documents.
• Present and sell additional financial products such as GAP, Extended warranties and other insurance products made available to the customer through the dealership.
• Ensure all necessary paperwork is obtained and is correct with each deal.
• Deals must be processed to accounting dept. in a timely manner.
• Spend time at desk for finance input and assisting in closing deals.
• Exercise the VT way of doing business. (i.e., graphs, charts and waivers)
• Must adhere to the V.T. Package Sell presentation
• Must read, understand and sign off on the V.T. Compliance & Ethics letters.